Account Packages & Core Features

Feature	Basic Account	Business Advantage	Business Preferred	Merchant Account	Call Account
Minimum Average Balance (AED)	10,000	250,000	500,000	10,000	10,000
Fall-Below Fee (per month)	100	350	500	250	250
Monthly Maintenance Fee	250	Waived	Waived	Waived	Waived
Free Teller Transactions (per month)	2	8	20	Unlimited	Unlimited
Transaction Fee thereafter (AED/txn)	10	10	10	N/A	N/A
Debit Card Issuance & Replacement	Free issuance 25 repl.	Free issuance 25 repl.	Free issuance 25 repl.	Free issuance 25 repl.	Free issuance 25 repl.
Multi-Currency Options	AED, USD, GBP, EUR, JPY	AED, USD, GBP, EUR, JPY	AED, USD, GBP, EUR, JPY	AED only	AED only

Eligibility Criteria

• Business Entity: UAE-registered companies (LLC, sole proprietorship, free-zone entity), branches of foreign companies, and merchant service users for Merchant Account.
• Signatories: Each authorized signatory must hold a valid UAE residency visa and Emirates ID.
• Trade License: Valid, current, and matching the business activity.
• Account Review: Average balances assessed monthly; fall-below and maintenance fees applied if criteria unmet.

Detailed Schedule of Fees

1. Account Maintenance

Charge	Basic	Advantage	Preferred	Merchant	Call
Monthly Maintenance Fee	AED 250	Waived	Waived	Waived	Waived
Fall-Below Fee	AED 100	AED 350	AED 500	AED 250	AED 250
Account Closure (≤6 mo.)	AED 150	AED 250	AED 500	AED 150	AED 150
Trade License Expiry Fee	AED 400/m	AED 400/m	AED 400/m	AED 400/m	AED 400/m

 

2. Teller Transactions & Cash Handling

Service	Basic	Advantage	Preferred	Merchant	Call
Free Teller Transactions	2/month	8/month	20/month	Unlimited	Unlimited
Additional Teller Transactions	AED 10/txn	AED 10/txn	AED 10/txn	N/A	N/A
Bulk AED Cash Deposit (≤1M): Fee	0.10%	Free ≤1M; 0.15% >1M	Free ≤1M; 0.10% >1M	Free	Free
Bulk AED Cash Withdrawal (≤1M): Fee	0.10%	Free ≤1M; 0.15% >1M	Free ≤1M; 0.10% >1M	Free	Free
Foreign Currency Cash Deposit/Withdrawal	1% for all FCY	1% for all FCY	1% for all FCY	1% for all FCY	1% for all FCY
Demand Draft Issuance	AED 30	AED 20	AED 15	AED 20	AED 25
Demand Draft Amend/Cancellation	AED 100	AED 50	AED 30	AED 15	AED 20

 

3. Remittances & Transfers

Service	Basic	Advantage	Preferred	Merchant	Call
Inward Remittances (local & FCY)	Free	Free	Free	Free	Free
Outward TT – UAE	AED 50	AED 25	AED 20	AED 15	AED 30
Outward TT – Other countries	AED 70	AED 60	AED 45	AED 50	AED 70
Cancellation / Amendment of Remittance	AED 30/40/35	AED 30/40/35	AED 30/40/35	AED 30	AED 40
SWIFT Copy	AED 20–25	AED 20–25	AED 20–25	AED 20	AED 25

 

4. Cheque Services

Service	Basic	Advantage	Preferred	Merchant	Call
First Cheque Book Issuance	Free	Free	Free	Free	N/A
Additional Cheque Book (per leaf)	AED 1	Free	Free	AED 1	N/A
Uncollected Cheque Book	AED 15	AED 15	AED 15	AED 10	N/A
Cheque Returned (inward/outward)	AED 300	AED 300	AED 300	AED 300	N/A
Stop Payment (per request)	AED 100	AED 60	AED 30	AED 20	N/A
Post-Dated Cheque Deposit (per cheque)	AED 15	AED 20	AED 15	AED 15	N/A

 

5. Standing Instructions & Direct Debits

Service	Fee (all packages)
Setup Charges	AED 50–30–20–25–30
Periodic Payment (Internal)	Free
Periodic Payment (Other UAE Banks)	AED 30–25–15
Periodic Payment (International)	AED 70–60–50–50–70
Cancellation / Amendment / Failed SI	AED 10–15

 

6. Digital & Other Services

Service	Fee
Monthly Electronic Banking Subscription	Included
Duplicate Account Statement (per page)	AED 10 (max 200 pages)
Bank Certificate / Letter Requests	AED 150
Under-Formation Letter	AED 250–750
Account Closure Certificate	AED 100–150
Liability / No-Liability Letter	AED 100–200–300