Payment Policy

Payment Policy

Last Updated: 11.11.2025

Thank you for choosing SUNSHINE. To ensure a smooth and secure shopping experience, this Payment Policy sets out how payments are processed for our products and services.

1. Accepted Payment Methods

We offer secure payment options for your convenience, including:

Credit / Debit Cards

UPI & Mobile Wallets

Net Banking

Cash on Delivery (if applicable)

Bank Transfers for bulk/custom orders

You will be informed of available options at checkout.

2. Payment Terms

All orders must be paid in full at the time of purchase to confirm and begin processing.

For customized cakes or large orders, we may require an advance deposit.

Any remaining balance must be paid before delivery or pick-up.

Failure to complete payments may result in order cancellation.

3. Pricing & Taxes

All prices displayed on our website are in [Currency]

Prices may be updated without prior notice

Any applicable taxes, packing charges, and delivery fees will be included at checkout

4. Payment Security

Your security is our priority.
We ensure that:

All online transactions are processed through encrypted and trusted payment gateways

We do not store or have direct access to your full payment card details

Fraudulent or unauthorized transactions will be investigated and reported as required

5. Order Confirmation

Once the payment is successfully completed, you will receive:

An order confirmation email/SMS

Order details including items purchased, total amount, and delivery information

If you do not receive confirmation, please contact us immediately.

6. Failed or Declined Transactions

In case a transaction fails:

Confirm your card/account details are correct

Check balance and internet connection

Try again or use another payment method

If the payment amount is deducted but the order is not confirmed, the amount will be automatically reversed by your bank/payment provider within a day.

7. Refunds & Reversals

Refunds are only processed as per our Refund & Cancellation Policy.
Once approved:

Refunds will be credited back to the original payment method

Timeframe may vary depending on the bank, usually [2 to 7 business days]

Cash refunds are not issued under any circumstances.

8. Fraud Prevention

SUNSHINE reserves the right to:

Verify identity and payment details

Cancel suspicious orders

Take legal action in case of fraudulent activity

9. Contact Us

For payment-related queries, please reach us at:

📩   hello@sunshinessweettooth.com
📞   +971505063624