Terms & Conditions

Terms & Conditions

Last Updated: 11.11.2025

Welcome to SUNSHINE! These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our website, placing an order, or engaging with our services, you agree to the following terms.

1. General Information

SUNSHINE is a premium bakery brand offering freshly crafted cakes, desserts, and treats made to order. All products are handcrafted using high-quality ingredients.

By using our website, you confirm that:

You are at least 18 years old

Any information provided is accurate and up-to-date

You will not use our service for any unlawful purpose

2. Product Information & Availability

We strive to display our products as accurately as possible, however:

Colors, textures, and designs may slightly vary due to lighting and handmade craftsmanship

Product availability may change without notice

Certain customization or seasonal items may have limited availability

We reserve the right to modify or discontinue products at any time.

3. Orders & Acceptance

Orders are confirmed only after full payment or confirmation as per our policy

Customized orders may require a deposit

We reserve the right to refuse or cancel orders due to:

Incorrect pricing or product information

Stock limitations

Suspicious or fraudulent activity

A confirmation email or message will be sent once an order is accepted.

4. Pricing & Payments

Prices are listed in [Currency] and may change without prior notice

All payments must be completed through approved and secure methods on our website

Any additional taxes, fees, or delivery charges will be clearly stated during checkout

5. Delivery & Pick-Up Policy

Delivery schedules are subject to location, weather, and operational conditions

We are not responsible for delays beyond our control

Orders must be received by an authorized person at the delivery address

For bakery items, once delivered and accepted, we are not liable for handling, storage, or damage

Complete delivery and pickup details are located in our Shipping Policy.

6. Allergies & Food Safety

Our products are prepared in facilities that may contain:

Nuts

Dairy

Gluten

Eggs

Other allergens

Customers are responsible for communicating any allergies before placing an order.
SUNSHINE is not liable for allergic reactions arising from undisclosed allergens.

7. Cancellations, Refunds & Returns

Due to the perishable and personalized nature of our products:

Cancellation requests must be made within a day of placing the order

Once an order enters production, it cannot be canceled

No returns are accepted after delivery

Refunds are issued only under approved, valid circumstances

Full details are available in our Refund/Shipping Policy.

8. Intellectual Property

All:

Images

Designs

Product names

Website content

…are the exclusive property of SUNSHINE.
Unauthorized use, copying, distribution, or modifications are strictly prohibited.

9. Limitation of Liability

SUNSHINE is not responsible for:

Any indirect, incidental, or consequential damages

Issues caused by third-party service providers (delivery, payment processors, etc.)

Misuse of products after delivery

Our maximum liability shall not exceed the purchase price of the product ordered.

10. Changes to Terms

We may update these Terms & Conditions when necessary. The revised version will be posted on this page with a new “Last Updated” date. It is the customer’s responsibility to review changes regularly.

11. Contact Information

For any inquiries related to these Terms, please contact:

  hello@sunshinessweettooth.com
  +971505063624